Intelligent CIO North America Issue 10 | Page 75

t cht lk

This article is the second of three in a series . Don ’ t miss the first part titled ‘ The Trends Reshaping Data Center Management ’, which appeared in last month ’ s magazine .

THE STATE OF DCIM IN THE NEW NORMAL ( PART 2 ): REMOTE IS KING

To successfully navigate the challenges of the new normal , cutting-edge data center managers have adapted a remote data center management model . Herman Chan , President , Sunbird Software , highlights how remote management is not just a trend until COVID-19 restrictions relax , but a permanent change for the industry .

While COVID-19 certainly caused a dramatic shift in how data centers must be managed , the pandemic only accelerated the trends in Digital Transformation that were already driving data center professionals to manage their data centers remotely .

Based on many sources of survey data as well as our own conversations with hundreds of customers in our global user group program , the top priorities and challenges for data center managers in the new normal have become clear .
They need to keep up with significantly increased demand for digital services , manage more complex and distributed infrastructure , increase efficiencies , boost people productivity and reduce costs – all while keeping on-site staff to a minimum with no visibility into the physical sites . To successfully navigate these challenges , cutting-edge data center managers have been able to seamlessly transition to a remote data
Herman Chan , President , Sunbird Software
www . intelligentcio . com INTELLIGENTCIO NORTH AMERICA 75