Intelligent CIO North America Issue 01 | Page 57

CASE STUDY Jesse Fasolo has an important responsibility. When ageing storage impacted hospital operations, Fasolo, the Director of Technology and Information Security, turned to Pure Storage for dramatically faster performance. In the process, he set the stage for a more data-driven healthcare organization, supporting initiatives such as AI-powered analytics and the cloud. Losing sleep over storage performance When Fasolo joined St. Joseph’s Health, the IT organization was under new leadership and looking to leverage technology in service of healthcare excellence. It was Fasolo’s job to create a future-ready IT foundation – helping clinicians and staff work more efficiently while paving the way for future initiatives in the cloud and AI. Storage was a critical piece of the puzzle. At the time, the legacy implementation caused headaches for IT and frustration for clinicians – with poor performance, slow backups and frequent downtime. “We battled fires every day just to keep systems running,” Fasolo remembers. “Something as simple as a mass email with a PDF could cut into performance, keeping patients waiting to be admitted or doctors waiting for lab results.” That kept Fasolo up at night. “I would sleep with my phone on my chest, worrying about what might happen,” he said. A solid investment in storage improves staff results “Out of all the competitors, Pure Storage had the right technology to take us into the future. And it was something I wouldn’t have to turn around and replace right away,” he said. “Plus, Pure helped me develop a strategic plan – other vendors just wanted to sell me a box.” Across the board, Pure technology boosts performance and reliability for clinical applications, email, analytics, the Citrix VDI environment and more. In the past, it often took doctors and nurses longer than a minute to log in to clinical applications. With Pure, sessions load in seconds. They spend less time WE’RE SAVING CLINICIANS AND THOSE WHO SUPPORT THEM A LOT OF TIME OVER THE COURSE OF A DAY SO THEY CAN FOCUS ON DELIVERING THE BEST PATIENT CARE. waiting for applications to respond and can access patient charts and images much more quickly. And large email attachments no longer send production systems into a tailspin. “In fact, a few days ago, a software vendor told us that the extremely low storage latency meant that alerts were coming through its system too fast for nurses,” said Fasolo. Those small time savings add up across thousands of employees www.intelligentcio.com INTELLIGENTCIO 57