CASE STUDY

Mohamed Naser Al-Hajery & Sons ( MNH ) is one of the largest consumer services groups in the state of Kuwait with over 100 brands in the healthcare , FMCG , perfumes , cosmetics and food and beverage segments .

Migrating to Nutanix ensures the performance and availability of critical digital applications while reducing TCO by nearly 50 %. Reduced complexity enables the IT team to refocus efforts on high-value initiatives that drive business outcomes .

Challenge

IT is the enabler of smooth operations for the over 100 leading brands that MNH operates under its four distinct lines of business . everything from customer service and order booking to inventory management and delivery tracking ,” said Jackson D ’ Souza , CIO at MNH .

To ensure the performance and availability of these critical services , MNH invested in a hyper-converged infrastructure ( HCI ) solution which despite being from a leading vendor , had several shortcomings that impacted the smooth operations of its various lines of business .

“ Once during planned shutdown , it took three hours to restore our systems . As a 24 / 7 operation with so many retail outlets , every minute of downtime translates to lost sales , frustrated customers and a direct impact on revenues ,” D ’ Souza added . “ We were convinced HCI was the solution but we needed the support of the best provider in the market .”

“ In addition to a resource-intensive ERP , we have several vertical-specific applications that enable

Intelligent CIO Middle East Issue 88 | Page 59

Mohamed Naser Al-Hajery & Sons ( MNH ) is one of the largest consumer services groups in the state of Kuwait with over 100 brands in the healthcare , FMCG , perfumes , cosmetics and food and beverage segments .

AS A 24 / 7 OPERATION WITH SO MANY RETAIL

OUTLETS , EVERY MINUTE OF DOWNTIME TRANSLATES TO LOST

SALES , FRUSTRATED CUSTOMERS AND A DIRECT

IMPACT ON REVENUES .