CASE STUDY
Facilitating global trade requires a robust digital infrastructure supported by a thorough understanding of the value of data . Its collection , storage and analysis will prove crucial in ensuring business growth and longevity .
Younis Othman , Director of Information Technology Department at Dubai Customs , said : “ Dubai Customs ’ keenness to develop its capabilities and provide the best services by using the latest advanced IT applications enabled the department to respond quickly to the challenges imposed by the pandemic and leverage integrated data protection .”
Othman said : “ Dell Technologies data protection solutions and virtual desktop infrastructure technologies strengthen our capabilities in taking our valued services to ultimate levels of protection . This reinforces our role in serving Dubai and the wider national economy by providing services that enable users to improve their businesses in Dubai .”
“ By advancing the automation process , simplifying our daily operations through smart infrastructure , and keeping pace with the latest technologies while ensuring the highest safety standards , we strengthen our role in keeping pace with Dubai ’ s continuous progress and smart city ambitions . With cost savings amounting to 1.816 million dirhams ( US $ 490,129 ) from 2019 until the first half of 2022 , we ’ ve consolidated our high rank in customs administrations around the world , a result of increased efficiency in backup and recovery activities , and continuous development of our technology capabilities ,” added Othman .
Dell Technologies helps organisations and individuals build their digital future and transform how they work , live and play . The company provides customers with the industry ’ s broadest and most innovative technology and services portfolio for the data era .
Walid Yehia , Senior Director and General Manager – UAE , Dell Technologies , said : “ Dubai Customs ’ Digital Transformation strategy is underpinned by a strong technology foundation that will help foster global trade and drive a new era of global connectivity . As part of our collaboration , we have developed an agile , software defined data protection platform that provides flexible data management and compliance across applications , while safeguarding critical data . As Dubai Customs drives its digitisation agenda
forward , we are committed to providing cutting edge technologies that will help the organisation achieve its goal of transforming Dubai into a global trading hub of the future .”
Dubai Customs is one of the leading government departments taking part in enhancing sustainable development and promoting Dubai as a business and tourism destination . p
Dubai Customs
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