EDITOR ’ S NOTE
Welcome to the latest edition of Intelligent CIO Middle East . Delinea , a provider of privileged access management ( PAM ) solutions for seamless security , recently announced findings from a global survey of 2,100 IT Security Decision Makers ( ITSDMs ) which revealed that 60 % of respondents believe their overall security strategy does not keep pace with the threat landscape and that they are either lagging behind ( 20 %), treading water ( 13 %) or merely running to keep up ( 27 %).
Conducted in more than 20 countries , the research polled attitudes towards identity security and the protection of privileged identities .
Among the many insights , Uddin shares that : “ Prior to deploying ManageEngine products , we were not able to organise and deliver effective IT services . Our IT team was always in a firefighting mode , with service unavailability impending our business . We reviewed five different solutions for ITSM and third-party patch management and ManageEngine turned out to suit our requirements perfectly .” You can read more by turning to page 58 .
Elsewhere in the magazine , we look at Machine Learning and why it is becoming a central part of business operations . You will find this feature on page 40 .
In this regard , we continue to cover articles in this edition of the magazine that address the issue of security identity and how CIOs are helping their organisations to not lag behind .
As usual , we have all your favourite features , opinion , insight pieces and analysis articles from the Middle East region . You can also read daily news updates on our website at www . intelligentcio . com / me /.
Gracing the cover of this month ’ s edition is Shahab Uddin , Group IT Infrastructure and Security Manager , Ittihad International Investment LLC , who shares how the UAE-headquartered company streamlined IT service management with ManageEngine ’ s ServiceDesk Plus .
And kindly , don ’ t forget if you would like to get in touch , please email me at manda @ lynchpinmedia . com .
Once again , I would also like to wish you a great month ahead . Enjoy the read !
“ Many of the entities in Ittihad are acquired entities . The lack of an efficient integrated system meant we had to deal with legacy solutions . This proved to be a major hurdle for management ,” says Uddin .
Manda Banda Editor
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