Intelligent CIO Middle East Issue 82 - Page 58

Case

STUDY

Ittihad International Investment LLC is an Abu Dhabi-based private alternative investment firm . The company fully own , control and operate a diversified portfolio of companies under five different verticals namely industrial , energy and utilities , healthcare , environmental services and , construction and contracting . Recently , the company collaborated with ManageEngine to help it streamline IT service management ( ITSM ) and enhance its strategic approach to design , deliver , manage , and improve the way group use information technology . Shahab Uddin , Group IT Infrastructure and Security Manager , Ittihad International Investment LLC , explains why the company embarked on the path of business and Digital Transformation .

Ittihad International Investment LLC streamline IT service management with ServiceDesk Plus

Shahab Uddin , Group IT Infrastructure and Security Manager , Ittihad International Investment LLC
58 INTELLIGENTCIO MIDDLE EAST www . intelligentcio . com