Intelligent CIO Middle East Issue 79 - Page 57

CASE STUDY mark for itself and has been placed on the world telecom map via the introduction of innovative ICT solutions to meet our business customers ’ demand regionally and globally .
Why did you select Fortinet as the vendor ?
FortiManager , FortiAnalyser and FortiPortal platforms that Fortinet provides , gives Zain the ability and capability to easily manage , analyse and monitor the customers ’ services .
How do Fortinet ’ s security solutions allow for seamless operation ?
The Zain Bahrain and Fortinet partnership allows Zain to better meet its customers ’ evolving business needs . Zain ’ s state-of-the-art networks along with Fortinet ’ s Next Generation Firewall ( NGFW ), including Secure SD-WAN functionality , are available to meet a broad range of customer requirements .
What customer demands were you experiencing prior to implementation and how has the Secure SD-WAN solution allowed you to respond to these ?
Zain ’ s strategic plans to develop a world-class portfolio of networking and managed security services locally and globally is in line with the growing demand of our customers ’ evolving business needs in Bahrain and the region . Deploying Fortinet ’ s NGFW with integrated Secure SD-WAN provides integrated network and security functionality in a single device . Combined with centralised management and Zero Touch provisioning , the total cost of ownership is significantly reduced .
How has the solution transformed business operations for your customers and enabled them to adapt to changing business demands ?
Due to Fortinet ’ s security-driven networking approach , the FortiGate NGFW can be tailored to meet a customer ’ s individual requirements including security protection profiles and integrated SD-WAN . This flexibility , combined with the wide-range of connectivity options available from Zain , ensures that the right protection can be deployed at every point in the network . More importantly , as the FortiGate NGFW is the central element of the Fortinet Security Fabric , Fortinet ’ s cybersecurity platform , additional cybersecurity capabilities such as web application firewall or secure email gateway , can be integrated to provide improved threat prevention and detection .
How is the solution enabling you to provide a secure and reliable service to your customers ?
Using the Zero Touch provisioning feature of Fortinet ’ s Secure SD-WAN along with the centralised
Due to Fortinet ’ s philosophy of security-driven networking , it ’ s now possible to actually eliminate individual products from a customer ’ s location in addition to their management systems . Fortinet ’ s consolidation of networking and security functions into a single platform reduces operational complexity as well as reducing the total cost of ownership . Fortinet ’ s solutions also support cloud operations , giving customers a single viewpoint across the hybrid network .
How have customers responded to the technology and what feedback have you had ?
Zain ’ s customers have always given positive feedback to the products and services provided throughout the years , and with Fortinet ’ s Secure SD-WAN , the customer experience was enhanced due to the ease of implementation , delivery and support .
How have your staff managed the solution ?
The tight integration of Fortinet and Zain platforms streamlines networking and security activities for our technical staff . Single pane of glass management across Fortinet ’ s Secure SD-WAN solution , NGFWs , endpoint protection and other technologies , enhances visibility into the network performance , security threats and the resulting organisational response . It also minimises management demands on network staff .
How far has the solution futureproofed operations for both Zain and its customers , and how will it allow you to progress as a cybersecure organisation ?
Delivering a state-of-the-art connectivity along with industry-recognised next-generation protection for any edge , at any scale , has given Zain ’ s customers the ability to keep their operations running with full visibility and protection across the entire attack surface , simplifying enterprise- wide workflows and reducing the cost and complexity of operations . p
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