Intelligent CIO Middle East Issue 74 - Page 62

CASE STUDY

FUSION EQUATION HAS VERY LOW MAINTENANCE AND MONITORING OVERHEADS WHICH MEANT THAT OUR LEAN TECHNOLOGY TEAM CAN THEN FOCUS ON INNOVATION IN THE DELIVERY OF TECHNOLOGY SERVICES TO THE BUSINESS .

Equation . By developing new mortgage services with Finastra , JIB can now offer customers a wider range of products while diversifying its risk exposure . In turn , this will help the bank to grow revenues and boost customer satisfaction .
“ Fusion Equation provides us with all the capabilities we need to offer sophisticated , customised mortgages to our unique customer base ,” explained
Turki . “ While we ’ re still in the early stages of launching our first mortgages , we expect that entering the secured retail lending market will help JIB support the existing customers with their needs and attract more customers to increase the market position and profitability of the Bank .”
Rajagopal pointed out that : “ Fusion Equation has very low maintenance and monitoring overheads which meant that our lean technology team can then focus on innovation in the delivery of technology services to the business which underpins the Bank ’ s business strategy .”
In the months ahead , JIB plans to roll out further digital services to make it even more convenient for customers to access the Bank ’ s mortgage lending services .
Rajagopal said : “ The future of banking is undoubtedly digital . Through our strategic partnership with Finastra , we have access to the cutting-edge solutions and industry expertise we need to develop competitive banking services . We ’ re looking forward to working with Finastra as we take the next step in our digital journey .” p
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