NEWS
Capital Bank signs Proven Solution to deploy humanoid robot ‘ Pepper ’ for retail banking in Jordan
With the latest project , the tech company will be rolling out its robot management system , PRoMS ( an in-house , advanced tech solution ), to drive customer success , improve customer experience and elevate banking operations across several verticals .
“ We are proud that Capital Bank has chosen Proven Solution to help accelerate its Digital Transformation initiatives . As the first bank in Jordan to implement our robotics management platform , Capital Bank is transforming its banking operations to enhance customer experience . Our team has worked hard on this project , which goes beyond streamlining administrative tasks to increase the level of service quality for customers . We are excited to see Capital Bank embrace our technologies and are honoured to facilitate this experience for their customers ,” said Zaid Al Mashari , Group CEO , Proven Arabia .
Proven Solution , a state-of-the-art venture by Proven Arabia , has announced that one of Jordan ’ s premium financial institutions , Capital Bank , has chosen Proven Solution to further its digital innovation and footprints in the banking industry . Proven Solution primarily offers solutions powered by Artificial Intelligence ( AI ), robotics , virtual and augmented reality .
Mohammed Othman , Head , Consumer Banking , Capital Bank , added : “ Capital Bank ’ s introduction of this first of its kind innovative technology in Jordan ’ s banking sector is geared towards providing our customers with the most advanced banking services that add considerable value to their daily banking transactions and meets their ever-growing expectations .”
BIOS renews Cisco ’ s Gold Service Integrator and Provider certifications
BIOS Middle East , one of the region ’ s leading local cloud and managed service provider , has announced the renewal of the Cisco Gold partnership on multiple levels , including the Gold Service Provider and Service Integrator certificates .
With the recognition , BIOS has expanded its role as a trusted cloud and managed service partner for organisations across the GCC who look to Cisco advanced solutions for an unmatched digital experience .
Cisco recently released new requirements for its partners and the new achievements acknowledge BIOS ’ leadership and investments across all areas of cloud , networking and security . BIOS will continue to provide Cisco Gold technology and services across more GCC markets to meet the complex demands of today ’ s organisations . The UAE-based provider of cloud services recently extended its cloud footprint to Riyadh and Jeddah in Saudi Arabia and Muscat in Oman . The three new cloud zones support extended Digital Transformation services for companies in Saudi Arabia and Oman , allowing them to meet local and regional data compliance requirements , including for neighbouring country organisations such as Kuwait and Bahrain .
“ As GCC institutions look to work with secure and trusted technology providers , this validation highlights the unique benefits of our services for customers , providing them with secure managed cloud services that put them a step ahead of their competition with a focus on return of investment ,” said Adam Wolf , Director , BIOS .
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