Intelligent CIO Middle East Issue 70 | Page 61

CASE STUDY
Solution
To overcome the shortcomings it was facing , Saudi German Health ’ s IT team began assessing hyperconverged infrastructure ( HCI ) solutions from Nutanix as well as two other vendors . The primary objective of the proof of concept ( PoC ) phase was to evaluate the integration of the backup solution with the HCI platform as this had been the foremost IT challenge . “ Nutanix came out on top as they offered great features at the most competitive price point ,” he said . “ Moreover , we thoroughly analysed the hardware , software and physical on-site support each of these three vendors could offer and Nutanix ranked highest in these criteria as well .”
Armed with this confidence , Batterjee and his team , began the deployment which spanned five clusters across five geographically dispersed locations . “ We completed the implementation in under five days , as once we prepared the hardware , Nutanix rapidly executed the software installation and configuration ,” he said . Most importantly , all this was accomplished without any impact to the operations of any Saudi German hospitals and clinics . “ We ’ re a 24 by 7 operation , and with patient lives depending on our services , there ’ s no scope for error . The fact that we achieved seamless migration without any downtime is testament to the ease of deployment of Nutanix ,” he said .
“ The benefits of simplified IT management have been recognised by Saudi German Health ’ s management team as well . We used to have to conduct planned maintenance events , but since moving to Nutanix , we have eliminated this . The availability of our services is incredible and this in turn translates to an enhanced ability to serve our patients .”
Nutanix HCI has also enabled an accelerated pace of innovation for Saudi German Health . “ Prior to Nutanix , whenever we aimed to undertake a new IT project , we would have to request significant budget for the associated hardware which often turned into an impasse with the management . However , now that we have realised over 40 % savings in hardware spending , we have been able to redirect these funds into advancing our digital services ,” he said .
It is this ability to deliver innovative new digital services to patients , rapidly and at scale , that Batterjee believes is the most valuable outcome of his organisation ’ s decision to implement Nutanix .
According to Batterjee , because of the stability and scalability of the Nutanix environment , the company has been able to rapidly test and deploy a host of new services . “ Among these is our ‘ Home healthcare services ’ offering which proved especially critical
Customer outcomes
Thanks to Nutanix Prism Pro , centralised management of the entire IT environment was finally made possible . “ With our operations spanning across the vast geography of Saudi Arabia and the broader MENA region , this has been invaluable to our IT team ,” he explained . Daily monitoring and management – previously a herculean task – now takes the IT team no more than 10 minutes .
Batterjee praised the availability , scalability and flexibility of the Nutanix environment . “ Migration of VMs between clusters is not only possible , but rather it can be done with minimal effort ,” he said .
With HYCU being purpose-built for Nutanix , the deployment has comprehensively eliminated the backup and recovery challenges Saudi German Health previously faced and enabled the organisation to realise the full potential of its investment . “ We extensively tested the recovery of our Oracle database and Microsoft Exchange and found a four times boost in performance . Backups that previously took four hours and were prone to errors , now execute without any issues in under an hour ,” he said .
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