Intelligent CIO Middle East Issue 70 | Page 12

NEWS

Western Union enhances WU . com and Mobile App in Saudi Arabia enable them to send money to their loved ones globally , 24 by 7 .

“ We are delighted to partner with Ersal to enhance our global digital money transfer capabilities in Saudi Arabia , offering our consumers an optimal digital customer experience while sending money to their family and loved ones globally ,” said Salma Massoud , Head of Digital , Middle East and Africa , Western Union .

Western Union , a global provider of cross-border , cross-currency money movement and payments , has enhanced its digital services – WU . com and the Western Union mobile app – in Saudi Arabia , in association with Ersal Money Transfer , a joint venture of Alinma Bank and Saudi Post

Corporation ( SPL ) and one of the leading remittance service providers in Saudi Arabia .
Western Union consumers in Saudi Arabia can now enjoy a seamless registration and online verification process prior to using the company ’ s digital service offerings , which
“ Speed , reliability and convenience are what define our digital services , and this is even more important during these challenging times where customers may still prefer to transact from the comfort and safety of their homes .”
“ Saudi Arabia is a strategic market for Western Union and this enhancement for WU . com and the Western Union mobile app , alongside our other digital and retail services ,” Salma added .

Ericsson to help stc realise Saudi Arabia ’ s Vision 2030

Stc has signed a Memorandum of

Understanding ( MoU ) with Ericsson , to further the information and communication technology ( ICT ) development goals set out in the Saudi Vision 2030 . Formalised at Mobile World Congress ( MWC ) Barcelona 2021 , the partnership will focus on ICT development in Riyadh , the Saudi Arabian capital .
The MoU seeks to enhance the user experience of stc customers , provide a boost in network performance , and upgrade the stc network for seamless operation with emerging technologies such as edge computing and Artificial Intelligence ( AI ).
Eng . Haithem Alfaraj , Senior Vice President Technology and Operations Unit , stc said :” We are happy to be partnering with Ericsson again as we continue to evolve our networks to be able to play a core part in achieving Vision 2030 . We are already seeing the impact of 5G on businesses and
the economy , and expect ICT development to become even more crucial as the Kingdom continues evolving in line with its digital transformation . Our networks are well-positioned to provide individuals and businesses with a seamless experience as they too evolve the way they work in response to new opportunities .” Mathias Johansson , Vice President and Head of Saudi Arabia and Egypt , Ericsson Middle East and Africa , said : “ Our new partnership with stc will support them in accelerating their plans to help realise achieve Saudi Arabia ’ s Vision 2030 .”
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