FEATURE: STATE OF THE CIO
TODAY THE MOST
ARE THOSE WHO
concept around the prevention of breaches
has become a board level issue tailored
with CEOs tending to be the ones driving
the digital agenda because obviously, it’s
an organisation wide transformation that
needs to happen.
But the CIO owns many of the platforms, the
systems and the capabilities, whether they’re
on-premise in their data centre, or they’re
using a cloud-based service, like ServiceNow.
Because of that capability they can deliver
so much quicker and therefore they’ve got
their voice to be heard.
where they have to understand the
customer journey or the employee journey
and what they are actually trying to
achieve. Technology, obviously, is a major
enabler of that.
But unlike historically, the way IT works
they wanted to own everything, manage
everything and monitor everything with
public cloud capability and platforms. That’s
no longer the case.
What advice would you
give to CIOs who wish to
position themselves as
business visionaries? You might be using something from
Microsoft or AWS and it’s really around
proving you can deliver value quickly, easily
and autonomously at times.
For years, there’s always been this thing
around that IT must align itself with the
business, which almost became a cliché.
I think it’s now at the point where CIOs
actually talk in terms of value or outcomes, Gone are the days of not being on time or
over budget. Because we have seen many
times where a business has said ‘OK, if you
can’t deliver it to me IT, then I’m going to
go round you and do my own thing.’