Intelligent CIO LATAM Issue 06 | Page 82

FINAL WORD

Flexibility : The new era of work

Marcela Perilla , President of SAP North Region of Latin America and the Caribbean , presents us with a challenge in the face of the new reality – adapting space and time to people ’ s work habits .

Just as mobile phones , computers and numerous technologies and processes have changed in recent years , so has work . Globalization , Internet access and mobile devices that allow us to connect from anywhere in the world at any time have been some of the main factors for the traditional way of working being transformed . Now everything is much faster , better connected and , consequently , more efficient .

However , this slow transformation process was sharply accelerated by the mandatory confinement caused by the COVID-19 pandemic . Almost every company in the world was forced to send its employees to work from home , rapidly implementing what was called ‘ remote work ’. This is demonstrated in Latin America by a study by the PageGroup firm , which reveals that 96 % of organizations in the region introduced work at home after the health emergency began .
Although this measure was a positive solution for employers , for many employees , who were not ready to face this new status , it was a problem . The workload , the right to disconnect , the balance between the personal and the professional , and productivity measured not by indicators but by hours in front of the computer , were some of the most discussed ‘ buts ’.
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