Intelligent CIO LATAM Issue 06 | Page 64

INTELLIGENT BRANDS // Cabling

Insurance company increases productivity and reduces costs by adopting imVision

CommScope ’ s AIM solution proactively ensures data center infrastructure connectivity and security . agree on how the cabling system should operate , in addition to developing and optimizing of internal processes .

A major national insurance company set as one of its main 2020 goals to improve operational capacity , while seeking to reduce the costs of maintaining its data centers .

In addition to operating in the main areas of property and personal insurance , the company offers , through the various companies that are part of the group , several products and services , such as financial solutions , security , monitoring and occupational health .
A CommScope customer for more than 10 years , the company uses SYSTIMAX structured cabling solution and imVision software in its buildings . SYSTIMAX Category 6A copper cabling OS2 singlemode and OM4 multimode fiber cabling are installed in three of its data centers .
To further improve the data center management , it was decided to outsource configuration , consulting and maintenance services to the ImVision System Manager .
The imVision system guarantees the connectivity continuity and the IT environment ’ s security , acting proactively and throughout the infrastructure . the automated infrastructure management system , imVision , which brought several benefits to the operation , including :
• Reduction of the possibility of human error
• Reliable and updated documentation
• Time reduction in the execution of service orders
• Increased reliability
The company already relies on CommScope ’ s cabling and software solutions , but they wanted to effectively obtain all the benefits the imVision System Manager tool can bring .
Therefore , they decided to include contract configuration , consulting and maintenance services , covering the infrastructure management of the three data center units owned by the corporation .
The benefits brought by imVision
The deployment involved several challenges , such as changing the internal culture to
“ During the deployment period , it was already possible to observe the benefits provided , such as savings in services and time reduction . Due to these benefits alone , in less than a year , the client achieved the financial payback of the amount invested in the solution ,” said Mattielllo .
It is worth mentioning , in addition to the quality , flexibility and reliability of CommScope solutions , a large part of the success in the solution implementation is due to the customer ’ s commitment and understanding that it could add valuable information and processes for the data center ’ s operation .
The client was aware that the tool implementation should be accompanied by a change in the operating team culture , which had previously been focused on manual , timeconsuming and bureaucratic processes .
This situation has changed and the operation of the insurance company ’ s data centers has become less susceptible to failures and controlled and managed in real-time . p
Ricardo Mattiello , Strategic Account Director , CommScope , said : “ Ensure access or even identify an improper access is one of the data center ’ s challenges . For this and other critical situations the imVision solution fits perfectly .”
Due to frequent data center expansions to support the growth of the insurer ’ s business in the country , there was a need to adopt
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