CASE STUDY
“ For a company that is looking for a solution that remote employees can embrace , this one brings a lot of benefits . With Citrix , you don ’ t need to be concerned about the cryptography – using encryption keys or writing additional code isn ’ t necessary , because data and information are stored in the cloud ,” explained Delmiro .
“ With Citrix Workspace , we get financial benefits . We did not buy hardware to support more virtual machines because the solution is cloud-based . The built-in security measures are especially compelling . In addition , Citrix Cloud has given us a management plane that makes managing our entire digital environment easier .”
VPN-less access added security to remote work
As the HDI team planned its transition to a cloud-based digital workspace platform , they realized that there was a catch that would come with increasing the population of remote staff members . More remote workers equals more and different kinds of devices , and that means more risk . Using VPN technology for access control would compound that risk . if the purpose of the processing is to offer or provide goods or services to Brazil residents , or if the personal data processed belongs to Brazilian residents , or was collected in Brazil . The LGPD includes all of the legal bases for processing that are listed under the GDPR .
“ The stringent requirements of LGPD , Brazil ’ s equivalent of GDPR , were a huge consideration for HDI . VPN access would have created security gaps . Our entire network would be subject to breaches such as DDoS , spoofing , sniffing , malicious software – threats that VPNs don ’ t detect ,” said Delmiro .
While return on investment ( ROI ) is a strong indicator of the success of any implementation , it is difficult for HDI to assign a value to avoiding security breaches . Monetizing a great employee experience is equally difficult .
“ Suffice it to say that VPN-less access with Citrix has added a great deal of value in making the employee experience better and our environment much more secure ,” said Delmiro .
SSO was crucial
Traditional VPNs are difficult to manage . They are not designed for enterprise environments because they don ’ t enable access beyond the boundaries of the enterprise network . They don ’ t scale up well either .
Secure single sign-on ( SSO ) and seamless access to both SaaS and web applications was critical for remote employees . For IT , access needed to be easy to configure and manage .
There ’ s more : VPNs have a high propensity to drop sessions or corrupt data . The health of the VPN connection sometimes is dependent upon the connection that end users have at their remote
CITRIX CLOUD HAS GIVEN US A MANAGEMENT PLANE THAT MAKES MANAGING OUR ENTIRE DIGITAL ENVIRONMENT EASIER .
“ Authenticating with Citrix SSO allows users to access a variety of web , on-premises , and cloud apps with one set of sign-in credentials . It ’ s simple , so remote workers have a better user experience – they don ’ t have to remember multiple passwords .
“ Our IT team now has better control over user access , has reduced password-related help desk calls and has improved overall security and the company ’ s ability to achieve compliance ,” said Delmiro .
“ The traffic congestion in Sao Paulo and the desire for more employees to work from home started the HDI Citrix journey and led to the company ’ s move away from VPNs . The coronavirus pandemic and overnight transition to work-from-home accelerated things . locations . With a VPN , it ’ s very hard to identify and diagnose inferior connectivity .
In Brazil , legalities also factor into implementing more stringent access control . Brazil ’ s General Data Protection Law ( LGPD ), similar to the European Union ’ s General Data Protection Regulation ( GDPR ), now is in effect . The LGPD applies to the processing of personal data in these cases : If such data is processed in Brazil ,
“ All of that brought HDI to Citrix Workspace for VPNless access , and single sign-on ( SSO ) for internallydeployed web applications and apps delivered as SaaS . The combination of VPN-less access and SSO helps drive productivity for remote users and it mitigates security risks ,” said Delmiro .
“ We believe our decision was a sound one . During the pandemic transition , we did not have any outages ;
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