Intelligent CIO LATAM Issue 06 | Page 57

CASE STUDY

High rise buildings as far as the eye can see , a twinkling skyline that belies endless nightlife , colorful cultural diversity , and the largest helicopter fleet in the world characterize the unique city of São Paulo , Brazil .

With 20 million inhabitants and the ranking of largest city in South America , the price Paulistanos pay for working in this world-class metropolis is the massive traffic jams that some avoid with helicopter travel . Traffic chaos typically consumes three hours of the average employee ’ s work day .
For HDI , an international insurance company headquartered in Frankfurt with one of its main subsidiaries in Sao Paulo and maintaining more than 60 offices in every state in Brazil , commute time was a productivity killer .
Gilliard Delmiro , CTO , HDI , said : “ We started with Citrix several years ago , with a VDI solution accessed by VPNs . As our business grew , we had some concerns regarding the security of our environment and its performance .
“ To better accommodate remote work and improve performance for our rapidly growing work-from-home staff , we would have had to make major investments in servers in order to have more virtual machines .”
“ Citrix experts presented us with an alternative : implementing a cloud-based Citrix Workspace platform in Google Cloud Platform ( GCP ). This would be easy to manage and afford us better scalability . We would be able to control every screen that each different type of business persona uses during the day . There were a lot of potential benefits ,” said Delmiro .
Thanks to its past experience with Citrix , the team did not undergo a bidding process . Delmiro and his staff simply purchased the Citrix solution and planned and executed the implementation .

AS OUR BUSINESS GREW , WE HAD SOME CONCERNS REGARDING THE SECURITY OF OUR ENVIRONMENT AND ITS PERFORMANCE .

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