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Digital technologies allowed managers to customize processes to offer the public exclusive and innovative items .
example , companies were able to improve the entire production chain , maintaining quality and gaining more agility in the execution of processes . With that , decision making was maximized , since it started to be based on the analysis of data available in the organizations ’ internal systems , fed in real time .
However , in addition to decision-making , digital technologies allowed managers to customize processes to offer the public exclusive and innovative items , without having to make their sustainable practices more flexible . In other words , the digitization of processes allows companies to increase their production without disrespecting ESG standards . Thus , these companies are able to develop customized services and products without generating additional costs for the consumer or burden on the environment , for example .
The greater autonomy in the production chain provided by digitization is directly connected with the main objectives of ESG , which are to take care of the environment ; expand social responsibility ; and adopt better governance practices . And technology is the best ally of companies in this process of Digital Transformation and adaptation to the norms and demands of the public .
ESG is the next corporate transformation and emerged in response to the needs of society , which requires companies to take a more active role in adopting sustainable practices against social problems that impact everyone ’ s lives . In this sense , the charge will be even more incisive in the coming years and companies that do not pay attention to these issues could have serious problems .
As well as the digital journey , ESG is a necessary transformation that goes hand in hand with digitization . Therefore , the connection of both allows for an increasingly strategic and beneficial action for organizations and for society as a whole . p
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