Intelligent CIO LATAM Issue 03 | Page 8

NEWS

Embratel expands Mobile Device Management portfolio

their employees ’ devices and by controlling and protecting data and configuration settings , the solution helps to reduce costs , business risks and increase productivity .
With Claro Monitor , Embratel starts to offer even more control and security for companies that provide mobile devices for the execution of their employees ’ activities .
It can also help companies with employees in home offices , educational institutions that need to provide mobile infrastructure to students who study from home and the financial market , which needs to keep the information shared between employees via cell phone or tablet secure .

Embratel , one of the main IT and telecom service providers in

Brazil , has launched Claro Monitor , a new service in the MDM ( Mobile Device Management ) portfolio .
The solution provides more visibility , security , cost-effectiveness and flexibility in managing and integrating mobile devices . With the new feature , organizations of all sizes and segments can remotely manage
Mário Rachid , Executive Director , Embratel ’ s Digital Solutions , said : “ The company is looking to provide innovations to improve the productivity of our customers . With Claro Monitor , we offer an even more complete service to the market .
“ At this moment , when activities have become more remote and communication more decentralized , companies need to have a more robust and integrated solution to maintain control and security of mobile devices even outside their networks .”

Salesforce research shows that 94 % of manufacturers see their current technologies as challenges

Salesforce , the global leader in CRM , released its Trends in Manufacturing report which shows the far-reaching effects the global pandemic has had on the industry .

Recent data analysis from Salesforce highlights how businesses had to pivot to new strategies and models , the gaps in achieving transformation and how their usage of new technologies helped in preparedness to compete in response to ongoing uncertainty .
Fábio Costa , General Manager , Salesforce Latin America , said : “ The sustained quarter over quarter changes to our customers ’ balance sheets creates space for more fundamental model changes .”
Salesforce Research surveyed nearly 750 global leaders in manufacturing across North America , Latin America , Asia-Pacific and Europe , including respondents from
Brazil . Specifically , the two groups surveyed were future-ready manufacturers , those who felt their systems and technology could handle the decade ahead and unprepared manufacturers , those who did not feel their systems could handle the next 10 years . Key differences between respondents were identified : Uncertainty revealed a pressing need for business agility as well as an opportunity to reimagine certain functions ; customer-adjacent roles have been permanently altered by the pandemic ; digitized sales and operations is key to an agile , futureready business ; and new business models .
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