Intelligent CIO LATAM Issue 03 | Page 32

EDITOR ’ S QUESTION

HOW IS ACCELERATING DIGITAL TRANSFORMATION DRIVING CHANGE IN DOCUMENT MANAGEMENT AND PRINTING SERVICES IN BUSINESS ?

The confinement generated by the COVID-19 pandemic and the consequent rise in remote work from home accelerated document digitization processes and the decline in the use of corporate printers , while forcing home users to consider an upgrade or purchase of printing or multifunctional equipment to meet the demands of printed documents for the job .

According to a study conducted by Foxit and released in the middle of the last semester , companies around the world had to find ways to digitize their processes , accelerate the trend towards paperless business and move from printed to other formats .
Specifically , more than two-thirds of those interviewed in the study said that the need for practices related to paperless offices had grown in their respective companies and very few respondents said that productivity was affected by the pandemic .
Similarly , the study revealed that the use of PDFbased document solutions increased . 23.61 % of those surveyed consider that this need grew a lot and 35.84 % saw that it increased and affected the processes to some extent .
And something very important – the document review not only made its transition to digital , but it sneaked into mobile directly . 16.78 % of the people surveyed by the Foxit study assure that this changed dramatically , while 27.68 % responded that they now use their mobile phones more for this type of task .
So we decided to speak with three experts on the subject to answer the question about how the acceleration of Digital Transformation generates changes in printing and document management services in the business sector .
Jimmy Saenz , Business Development Manager of Corporate Printing , HP Inc . Colombia ; Olivia Angulo , Head of Global IWS Solution Architecture , Xerox Corporation ; and Paola Gayón , Product Manager Scanners and Ink Business , Epson , shed light on the trends in this sector .
32 INTELLIGENTCIO LATAM www . intelligentcio . com