Intelligent CIO LATAM Issue 22 | Page 38


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IT teams must have a more sustainable approach to managing environments and networks , freeing up professionals ’ time and energy . operations efficient and identify issues in their digital services . The tension of this task reduces the time they have to drive innovation and create business value .
In this scenario , traditional monitoring approaches are no longer efficient . After all , financial services institutions need to empower their IT areas with a better approach to infrastructure monitoring . By leveraging AIOps , teams can automate as many infrastructures management tasks as possible .
To achieve this level , IT teams in these financial institutions must manage application performance effectively . They need intelligent and end-to-end observability in their multi-cloud environment . Unfortunately , this visibility is not easy to achieve , as blind spots keep emerging as the infrastructure becomes more complex .
Each new cloud platform comes with its own native monitoring solution , such as Amazon CloudWatch or Azure Monitor , which adds another data source that IT teams must track . These teams gradually found themselves with many tools to be overlaid on top of traditional monitoring solutions to track activity across the entire IT infrastructure .
Our research indicates that , on average , financial institutions rely on seven different monitoring solutions to manage multi-cloud environments . As a result , IT departments are flooded with data and , consequently , forced to spend more and more time manually gathering insights from different dashboards to keep
This option , in turn , eliminates blind spots by continuously discovering and instrumenting multicloud infrastructure as the environment itself changes . As a result , employees can maintain end-to-end observability without investing more time and effort in manual monitoring processes .
AIOps can also enable teams to automatically triage notifications indicating a potential disruption in the digital experience and show the precise insights needed to resolve issues before they affect users and customers .
With an AIOps approach , teams can understand the cause of any problem in their multi-cloud infrastructure and prioritize them based on their expected impact on the business . It allows sector employees to solve the most critical issues first and focus efforts on tasks that accelerate the delivery of reliable , innovative and highquality financial services experiences .
Financial institutions face fierce competition . Fintechs born in the digital world can innovate fast because they do not have the complexity of managing a legacy on-premises environment alongside modern cloud platforms .
More established banks and insurers have adopted multi-cloud infrastructure to ensure the agility needed to drive innovation . Those who do not keep up will be forgotten . However , as financial institutions keep their transition to multi-cloud architecture , it is essential to ensure that the infrastructure runs smoothly .
Creating continuous digital services and customer satisfaction are the key strategic objectives of any organization . Adopting infrastructure monitoring strategies that leverage Artificial Intelligence ( AI ) and automation can help organizations achieve these objectives .
Reducing the burden of manual tasks on IT teams will also allow them to focus their time and effort on projects that accelerate Digital Transformation , generate better business results and provide amazing experiences . p
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