NEWS
8x8 delivers new integrated capabilities for hybrid work
8x8 , a leading integrated cloud communications platform provider , has announced contact center , voice communications , chat and meetings product enhancements , including the new 8x8 Work for Web as well as the industry ’ s only platform-wide SLA , to help organizations enable hybrid work .
According to research commissioned by 8x8 , 82 % of organizations plan to offer a mix of office and remote work , and the newest 8x8 capabilities enable employees to stay productive wherever and however they work .
The Spring 2021 release of the 8x8 integrated cloud contact center and communications product allows organizations to support the ‘ next new ’ hybrid workforce offering access voice communications , team chat , video meetings and other capabilities directly from a web browser .
Expanded global coverage is now available offering enhanced inregion data residency compliance with operations in new geographic regions , including Australia , India , Germany and the broader European Union . With the addition of Argentina , 8x8 Global Reach expands Public Switched Telephone Network ( PSTN ) services and global calling plans to 43 countries .
Dejan Deklich , Chief Product Officer at 8x8 , said : “ The 8x8 customer first , product first , team first culture drives our commitment to innovate on the integrated cloud contact center and communications platform , allowing organizations and their employees to work and engage from anywhere , on any device in the app of their choice .”
Fastly announces storage solution for customers with large content libraries operational overhead and eliminating the unpredictable costs .
The advantages for Fastly were accelerated development time , global service deployment in seconds , and the ability to fully leverage the power of Fastly ’ s high-performance , software defined global network .
Fastly , a global edge cloud platform provider , has announced Nearline Cache , a storage solution for customers with large content libraries .
Nearline Cache was built in the same serverless compute environment that forms the foundation of Fastly ’ s ground-breaking Compute @ Edge product , enabling Fastly ’ s product development team to deliver a host of customer benefits and realize significant development and operational efficiencies .
Building Nearline Cache in Compute @ Edge validates the foundational promise of the technology to enable breakthrough innovations at scale more easily and quickly . Compute @ Edge allowed Fastly to deliver the global scale and high-performance customers require , while also reducing their
“ The powerful serverless compute environment we built to help customers innovate quickly has brought those same benefits to Fastly ,” said Nick Rockwell , Fastly ’ s Senior Vice President of Engineering . “ It is a really strong proof point for the value of Compute @ Edge and Fastly ’ s ability to innovate faster – it ’ s a differentiator we plan on leveraging across our product lines , including security , delivery and compute . And Nearline Cache is an important addition to our capabilities , enabling customers with large content libraries to lower costs by storing long-tail content closer to their end-users .”
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