Intelligent CIO LATAM Issue 18 | Page 35

EDITOR ’ S QUESTION

As Digital Transformation advances in companies across Latin America and worldwide , the CIO is moving from being strictly an ICT director to a more strategic role . There is an important focus on promoting innovation in products , services and processes , and , at the same time , they have become business accelerators .

This process of CIOs as change agents in organizations considers 10 key aspects :
• The CIO evolves into a change agent on three pillars : innovation , business and development .
• Digital Transformation is at the core of their corporate strategy .
• Great importance is given to cybersecurity .
• Focus on an orchestration-integration management mode .
• Search for new technologies to have a better approach to customers .
• Profits from future projects come from technologybased business innovations .
• More emphasis is placed on the I of Information rather than the T of Technology .
• There is more active participation on boards of directors .
• Development of soft skills . Inspirational manager with less technical profile .
• Talent management and leadership in cultural changes in a Digital Transformation process .
The CIO must have a different vision and a strategic mindset to be a partner , assertive , resilient to change and able to share their point of view with the various parts of an organization .
The CIO must have the ability to manage both operational and strategic perspectives . First , on the one hand , link operations to the development of the company ’ s day-to-day activities . Second , to simultaneously promote innovation and change by establishing new business models to make all business processes more efficient , agile , and vital to business growth and the organization ’ s future vision . p
The CIO must have a different vision and a strategic mindset to be a partner , assertive , resilient to change and able to share their point of view with the various parts of an organization .
A vital aspect is communication as CIOs need to speak the language of business and communicate effectively in the language of top management executives , the board of directors , and the development and innovation teams , increasingly focused on agile processes .
MARCELO RUIZ , DIRECTOR OF TELECOMMUNICATIONS
AND TECHNOLOGY CONSULTING FOR LATIN
AMERICA , FROST & SULLIVAN
www . intelligentcio . com INTELLIGENTCIO LATAM 35