Intelligent CIO LATAM Issue 13 - Page 51

COUNTRY FOCUS : ARGENTINA
Company :
Part of a multinational group operating in 20 countries , Naturgy , a Forbes Global 2000 organization , distributes natural gas to businesses and more than 1.6 million residents across the northern metropolitan area of Buenos Aires , Argentina .
Challenge :
To maintain outstanding customer services through the pandemic and beyond , Naturgy has embarked on a Digital Transformation : replacing in-person and paper-based processes with online and mobile journeys as it shifted to digital services , ensuring 24 / 7 customer access was crucial . However , the company ’ s previous data protection system made it complex and timeconsuming to manage backups and restore its business systems .
Results :
• Accelerates Disaster Recovery , protecting mission-critical digital services .
• Facilitates off-site backups , reducing the threat of cyberattacks .
• Easy and intuitive to use , cutting training requirements for new employees .
Installing the Veeam solution took just a couple of days , and within a few weeks we were fully operational .
faster and easier to confirm that our backups have completed successfully .”
The results
• Accelerates Disaster Recovery , protecting mission-critical digital services . “ Since Naturgy began its Digital Transformation , backup , recovery and availability have shot up to the top of the agenda ,” said Fricher . “ Thanks to Veeam , our lean IT team can ensure that customers can sign up for and access our services online .”
• Facilitates off-site backups , reducing the threat of cyberattacks . Using the Veeam solution , Naturgy automatically creates copies of its VMs at a Disaster Recovery site , helping to mitigate the risk posed by ransomware and other forms of cyberattack .
• Easy and intuitive to use , cutting training requirements for new employees . “ One of our IT administrators recently moved to a new role , which meant that I temporarily took over management of our backup processes ,” said Fricher . “ The Veeam solution is so straightforward that I got up to speed pretty much straight away-and training new members of staff takes no time at all .” p
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