Intelligent CIO LATAM Issue 12 | Page 84

FINAL WORD
The ESG agenda imposes itself as a topic that we must become familiar with .
This is an agenda that is strongly linked to the role that technology companies play in society . That is because it is not enough to innovate and promote tools that benefit its customers , it is necessary to look at the chain as a whole and the impacts that often occur as a result of what our customers do and how they use the technologies we provide . will only take place if we ensure that the C-level and management levels really prioritize the agenda .
Looking at the ESG strategy is consolidated as a gesture of responsibility and commitment to the market . This debate is urgent , but it is even more urgent doing it with quality and consistency . Society will be grateful . p
Dennis Herszkowicz , CEO , TOTVS
The word is engagement . You need to engage customers but also go further . Employees , suppliers , consumers and increasingly investors need to play this game together so that everyone wins . A model I believe in and which I have put into practice , is multidisciplinary work groups that really guarantee a broad view of the company and the market . But this engagement
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