Intelligent CIO LATAM Issue 12 | Page 79

On the lighter side of things , we ask the industry experts what makes them tick . . . .

. . . GET TO KNOW . . .

Eduardo Costa , CIO , Sonda Brazil

wWhat would you describe as your most memorable achievement ?

When I was invited , in 2019 , to come to Sonda ’ s IT area , they challenged me to evaluate and improve processes and costs . Due to my previous performance in the telecom arena , I participated in the review of the mobile telecommunications services that had its processes adjusted , making them more agile . As a result , we had a 37 % cost reduction .
Also because of this , I did the Green Belt certification , which guarantees theoretical and practical knowledge of the Lean Six Sigma methodology .
What first made you think of a career in technology ?
Despite being a member of the Brazilian Air Force ( FAB ), I have always worked in technical areas , such as Clipper and Pascal programming .
In the telecom arena , I worked for three of the largest companies in the sector in Brazil . Since then , I decided to improve my knowledge and move towards IT infrastructure management and data center operations .
What style of management philosophy do you employ in your current position ?
I am constantly building a relationship of trust with the team to create a prosperous , participative , integrated , and , above all , inclusive environment , enabling a natural engagement .
I also aim to get closer to the leaders of the other sectors , making the IT area able to support the development of applications for the market and not only to support its internal structure .
What do you think is the current hot technology conversation topic ?
With the issue of the COVID-19 pandemic , digitization and data leakage growing at the same rate , we already have a scenario of losses related to privacy failures . With this , the alignment of IT with cybersecurity ,
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