FEATURE : DATA CENTERS
WE DECIDED TO IMPLEMENT A VIRTUAL DESKTOP INFRASTRUCTURE [ VDI ] SOLUTION FOR SECURE REMOTE ACCESS AND RAPID DEPLOYMENT FOR AGENTS .
Carlos Rafael Alayo Velásquez , CIO ,
Konecta Peru
To serve a growing customer base , Konecta Peru must be able to allocate human and IT resources dynamically , especially during the COVID-19 pandemic .
“ When the government declared a health emergency , confinement measures were imposed and citizens had to stay home ,” said Alayo .
“ To meet service commitments , we had to provide thousands of employees with secure access to customer systems from home , so they could work remotely with all the right tools and meet the same data security standards as in the office . For this , we decided to implement a virtual desktop infrastructure [ VDI ] solution for secure remote access and rapid deployment for agents .”
Why Lenovo Truescale ?
To support the new VDI solution , Konecta Peru looked for a flexible , easily scalable and low-maintenance infrastructure platform .
“ Due to complex connectivity requirements and security concerns , the public cloud was not an option . However , the cloud model appealed to us , especially as we wanted a platform that could scale dynamically without all the hassle of acquiring , installing and maintaining the physical infrastructure ourselves ,” said Alayo .
After a thorough evaluation , Konecta Peru decided that Lenovo TruScale Infrastructure Services was the ideal choice for its business . It is a subscriptionbased agreement that gives the option to use and pay for data center hardware and services , on-site or at another preferred location , without having to purchase the equipment .
Regarding the selection model , Alayo said : “ Due to the changing BPO model where growth and shrinkage are fast and because it was not possible to bring 100 % of our platform to the cloud , Konecta decided to search for a better hybrid model .”
Lenovo TruScale works very well between having things on-prem and in the cloud because it meets the main objectives of elasticity and can grow and decrease without the need to buy new equipment , consolidating a new billing concept .
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