FEATURE : DISASTER RECOVERY AND BUSINESS CONTINUITY
more than 37,000 orders per day . Almost all branches operate during the night and early morning hours to ensure that customers are served with the highest
quality standards .
THE CHALLENGE WAS THAT THE RECOVERY TIME SHOULD NOT EXCEED 30 MINUTES . WE DEVELOPED THIS SOLUTION IN FOUR MONTHS .
Given this scenario and as part of its Digital Transformation strategy , the company needed to design a secure and reliable architecture to ensure the recovery of its operations in CEDIS when failures of the physical servers on which the applications run happen .
“ The maximum recovery time ( RTO ) should be less than 30 minutes ,” said the CIO .
Why Amazon Web Services ?
Supported by Nubosperta customer service platform ( CRM ) and the Amazon Web Services CloudEndure Disaster Recovery contingency recovery solution , a solution was developed to give a picture of the operation of physical servers in customer distribution centers .
Garza explains that the equipment operating in each branch and the picking system are on-premises .
“ Since nighttime is a difficult time to operate , we needed help to ensure that everything was working properly and that – in cases of contingencies – we could send additional teams with a good response time ,” said the CIO .
Hugo Garcia , CEO , Nubosperta , said : “ We did several tests to validate that the times it took for the solution to meet the company needs improved . The challenge was that the recovery time should not exceed 30 minutes . We developed this solution in four months .”
In addition to the CloudEndure Disaster Recovery tool , the contingency platform uses AWS core services for storage , security and processing , ensuring that operations are not interrupted during a contingency .
With this hybrid infrastructure , Marzam can handle more than 350,000 products delivered every day across 10 branches , a distribution center and nearly 600 delivery routes .
“ We can manage more than 10,000 items from 250 different suppliers without any system downtime ,” said Garza .
Migration to SAP
As part of its innovative project , Marzam is currently working to replace its IBS ERP with the SAP system . Garza says that the current ERP needs many integration layers and those layers are basically Windows .
“ The Windows loads run on Amazon cloud infrastructure . With the new ERP some layers will be eliminated . The goal is for the integration layer to go to the AWS cloud or ERP ,” explained Garza .
Benefits
By implementing a cloud infrastructure , Marzam could reduce by 85 % the CAPEX that a traditional contingency solution would require .
42 INTELLIGENTCIO LATAM www . intelligentcio . com