Intelligent CIO LATAM Issue 11 - Page 42

FEATURE : MOBILE in 20 metropolitan centers in Puerto Rico , Chile , Peru , Colombia , Mexico and Argentina .
Furthermore , nine telepresence rooms were set up to facilitate collaboration , as personalized management centers for Spain and Mexico .
Likewise , Telefónica delivered an IP Telephony system managed in Peru and new voice recognition services for the entire BBVA Telebanking service in Spain .
Finally , the headquarters in Spain received an integrated system of fixed and mobile communications with WAN networks in Argentina , Chile , Colombia , Peru and Puerto Rico , in addition to a mobile network in Argentina , Chile , Peru , Colombia and Mexico .
In short , firstly , it is essential to consider the importance of a set of tools for unified communication , to improve productivity , peer interaction and cost reduction . Secondly , the encouragement of using virtual meetings based on conference and telepresence solutions .
Thirdly , an SD-WAN network that is easy to understand and implement will adjust to the needs of each space and employee .
Also , as a fourth issue , a multi-cloud environment will deploy the infrastructure , platform and software in the cloud with more security and availability to everyone in the same way .
Finally , a vital element is attention to users and the IT area . From the cloud – hosted or as a service – contact

TELEFÓNICA ’ S SOLUTIONS HAVE ENABLED BBVA EMPLOYEES WORLDWIDE TO COMMUNICATE EFFECTIVELY AND HAVE FACE-TO-FACE MEETINGS .

center solutions were deployed to provide high levels of flexibility and scalability while facilitating remote access for IT agents .
The result : Increased productivity , better use of resources and time and increased peer-to- peer communication .
Telefónica ’ s solutions have enabled BBVA employees worldwide to communicate effectively and have faceto-face meetings without the cost and time of travel and have achieved considerable savings that have improved their results .
BBVA has continued to contract new products and services with Telefónica , among these are :
• MPLS solutions for 20 websites in Puerto Rico , Chile , Peru , Colombia , Mexico and Argentina
• WAN networks in Spain , Argentina , Chile , Colombia , Peru and Puerto Rico
• A mobile network in Argentina , Chile , Peru , Colombia and Mexico
• A fully managed IP telephony system for the BBVA offices in Peru
• Personalized Management Centers for Spain and Mexico
• An integrated fixed voice and mobile communication system at the main offices of the banking group throughout Spain
• New voice recognition services for the entire BBVA Spanish telebanking service
• Nine telepresence rooms in Europe and the Americas
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