CASE STUDY our main systems . We use SAP as the backbone of the entire company in all transactions and we had problems billing , it took us hours , when before we did it in minutes .”
The problem was caused by excessive hosting of clients in the provider ’ s storage . This forced Concha & Toro to look for better alternatives .
Durán said : “ In 2016 I had the opportunity to go to San José , California , and be able to see several solutions up close , including Pure Storage .”
At first , the offer of solutions in solid storage units generated some distrust as it was a new technology for the time . But a case study was done and alternatives were sought while a suitable supplier was determined .
“ The one that we liked the most in technical and economic terms was Pure Storage and we closed an agreement in August of that year ,” said Durán . noticeable reduction in the footprint that the storage occupied in the data center , as well as equipment and system maintenance .
“ We can change configuration of the setup and increase or decrease the number of servers as we wish ,” said Durán .
“ But another good thing is the support provided when something goes wrong . Pure Storage works with a distributor that contacted us when there was an issue to tell us that something was abnormal which we needed to look at and that it was not a storage problem .
“ The storage had detected a problem in the servers and they called us to tell us that a server had a bad connection from a door or a volume was wrongly defined and had to be corrected and therefore the speed was not adequate . This was detected from the Pure Storage support , something we have never seen with any other technology provider .”
“ We started to implement . The machines began to arrive at the end of October and in November the machines
WE CAN CHANGE CONFIGURATION OF THE SETUP AND INCREASE OR DECREASE THE NUMBER OF SERVERS AS WE WISH .
This diagnostic capacity becomes an important added value that impacts both the management of the infrastructure , as well as the response capacity of the technical team and that , obviously , is reflected in the general operation of the entire company .
The goal : Real-time information
Concha & Toro ’ s operation starts in the grape cultivation , continues in the harvest , storage and manufacture of the wine , and extends throughout its distribution and sales processes across the world , until reaching the customer ’ s glass . were installed . We started migrating servers and we finished migrating in December . We migrated SAP , which was the last and it was an extraordinary change .”
Specifically , not only did it gain some speed in delivering results , but the company saw its workflow improve .
“ It was really a change that all users were looking for ; processes that used to take days now took hours ; transactions that took several minutes now took less than a minute . It was a really important change of speed ,” said Durán .
The Pure Storage effect
Beyond a dramatic improvement in response times , the company also saw other implementation results that improved overall work quality , including a significant reduction in power consumption , and a
Today , Concha & Toro is a company with a robust technological platform . The main investment is associated with SAP , in terms of software .
“ We are very SAP centric , we have SAP ERP , practically in all the modules used , in different parts of our business ,” said Durán .
Along with its ERP , there are other technological components , such as the vision of the cloud as a value model for the business .
“ Four years ago , we defined cloud first as part of the strategy , that is , that we should be looking first , for our needs , at what cloud is . And we have been migrating several solutions to the cloud and others that we have acquired in the cloud and not on-premises ,” said Durán .
This is proven by using C / 4Hanna for CRM management , as well as a consistent implementation of RPA solutions in impact areas .
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