CASE STUDY
Buschle & Lepper , a Brazilian producer and distributor of chemical products and agricultural inputs , restructured its Research and Development ( R & D ) process and increased revenue in new products with the support of the SoftExpert Suite , a corporate solution for the integrated management of compliance , innovation and Digital Transformation .
Challenges
With the organization ’ s newly structured R & D sector , the main challenges were to standardize the registration of new ideas , improve communication between the sectors involved and manage changes in the product development process .
According to Eduardo Spitzner , CIO at Buschle & Lepper , the company was at a pivotal moment , with old systems that didn ’ t allow the integration of sectors .
“ At the time , the department was still restructuring itself , but we realized that it was lacking an assertive and robust technological support that could sustain this new operation . We also realized that we were going to need some peripheral solutions to be able to address the demands and expectations that we had in a more targeted way . Before , the entire control of the area was in Excel spreadsheets . We needed to evolve ,” said Spitzner .
Arthur Yendo , Commercial Manager at SoftExpert highlighted that the relationship with Buschle & Lepper started in 2018 , when the company was looking for integrated tools .
“ There were a lot of disconnected systems , each area had a different methodology and platform ,” he said . “ The technical product descriptions , for instance , were found in informal documents .”
According to Yendo , it was necessary to better structure the logistics of the departments .
WE REALIZED THAT IT WAS LACKING AN
ASSERTIVE AND ROBUST
TECHNOLOGICAL SUPPORT THAT COULD SUSTAIN
THIS NEW OPERATION .
www . intelligentcio . com INTELLIGENTCIO LATAM 57