Intelligent CIO LATAM Issue 02 | Page 54

FEATURE : TELECOMMUNICATIONS
their personal data protection policies . Then , due to the new determination of the Brazilian National
Guilherme Araújo , Director of Services at Blockbit
Telecommunications Agency ( Anatel ), which decided to anticipate and launch , at the beginning of this year , its own Regulation of Cybersecurity applied to the telecommunication sector .
Operated by a technical group , with superintendence status , the regulation applies to operators and suppliers of safety equipment that integrate this intense ecosystem . In practical terms , this means that we will have new rules to monitor and guarantee the levels of

IN PRACTICAL TERMS , THIS MEANS THAT WE WILL HAVE NEW RULES TO MONITOR AND GUARANTEE THE LEVELS OF QUALITY IN THE PROVISION OF TELECOMMUNICATION SERVICES .

quality in the provision of telecommunication services , avoiding data leakages or events that expose people or companies .
Immediately , it is possible that many suppliers may see these initiatives and rules as a threat or complicating factor . However , I invite you to look at it as an opportunity to show the quality of your solutions . In times of high competition , placing consumers at the center of activities is imperative , and offering high-level solutions , with updates that help keep our customers ’ networks more secure , is certainly a requirement which we all have the role of meeting – and with it the chance to stand out .
Today , and more than ever , the consumer is the center of attention . For this reason , offering services that deliver the best user experience can no longer be seen only as a differentiator . On the contrary , ensuring maximum performance is a vital issue for maintaining competitiveness in the market . And that , effectively , needs to include security .
The challenges are great , but the good news is that even the dynamic scenario we face has not taken our
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