NEWS
Zain Kuwait targets Smart Home market
with advanced networking devices
Z In addition, the devices can link all smart home devices inside the
house together for easy and simple control.
The new plans feature a number of unique smart devices from TP-Link,
a global provider of reliable networking devices and accessories. The devices also protect connected devices from online threats like
viruses and malware and make it easy to customise Wi-Fi access for
family and guests. The devices deliver Wi-Fi up to 510 square metres
to cover homes of all sizes and shapes.
ain, the leading digital service provider in Kuwait, has announced
the launch of new smart home plans as part of its Zain LIFE
portfolio of innovative solutions designed for a smarter lifestyle.
Zain launched the new plans under its Zain LIFE portfolio of
innovative solutions and in line with its strategy to continue
transforming into an integrated digital lifestyle provider.
This is centered around Digital Transformation leadership and
empowering the community to enjoy a smarter portable lifestyle, as
well as using advanced technology solutions to enable an easier and
more flexible life.
The new plans, which come with free installation, feature the Mesh
Deco M5 and Mesh Deco M9 Plus devices from TP-Link, a global
provider of reliable networking devices and accessories.
The devices are designed to cover the entire home with powerful Wi-
Fi through multiple units that work together seamlessly to create an
integrated home network and eliminate dead zones.
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Kuwait Finance House adopts Blue-Prism’s
robotic process automation solutions
K
uwait Finance House (KFH) has
announced that it has adopted Robotic
Process Automation solutions by Blue-
Prism, built on Microsoft technologies. This
makes KFH the region’s first company
in the financial services industry (FSI) to
implement a fully automated workflow
system for retail credit and enables the
organisation to empower its employees
to better engage customers, optimise
operations and transform services.
“Automation of our retail credit application
creation and review process is a natural
extension of our ongoing journey to introduce
new, digitally driven efficiencies for customers
and employees,” said Waleed Mandini, Group
Chief Retail, Kuwait Finance House.
Waleed Mandini, Group Chief Retail, Kuwait
Finance House
www.intelligentcio.com
“Microsoft has been an invaluable partner
and mentor for us throughout this journey,
aiding our technology team in the
development of the Baitak Assistant and
enabling us to empower our service teams
to deliver enhanced customer experiences.
Automation allows us to reduce waiting
times for credit-application creation and
streamline the approval process.”
Working autonomously, the bot will calculate
the customer’s eligibility status, accounting
for current KFH policy and national
regulations, and issue a credit-eligibility
report. It will forward all relevant material to
the Relationship Manager.
The result will be a companywide
reduction in workload, freeing up time for
selling and cross selling. The bot will also
represent a significant cost reduction,
stemming from error reduction and
increases in compliance.
INTELLIGENTCIO
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