Intelligent CIO Kuwait Issue 1 | Page 41

INTELLIGENT VERTICAL: BANKING E-PAYMENTS TO BE REGULATED BY KUWAIT CENTRAL BANK T he Central Bank of Kuwait (CBK) has instructed all service providers, companies and institutions to register for its electronic payment system. In an official statement posted on its website, the CBK said all service providers will be required to regulate their e-payment transactions in line with established regulations. The statement added that all e-payment methods are subject to the scrutiny of the CBK. It quotes the bank’s governor, Dr Mohammad Al-Hashel, saying that the new instructions are part of plans to drive forward the local banking sector. Al-Hashel added that a team of experts has been assembled to look into the most cutting-edge financial services and products to help the sector grow. He highlighted the widespread use of e-payment methods in Kuwait and assured clients of effective security despite the alarming rise in global banking fraud. n GULF BANK LAUNCHES NEW BRANCH MANAGER SCHEME AT TECHNOLOGY UNIVERSITY G ulf Bank has launched its Branch Manager Program at the PACE centre, part of the Gulf University for Science and Technology (GUST) in Kuwait. The tailored programme aims to enhance Gulf Bank’s retail banking branch managers’ holistic banking skills by expanding their knowledge of the wider banking landscape to better serve the bank’s customers. It will further infuse innovative thinking by exposing branch managers to the latest international retail banking best practices. The programme is set to empower branch managers to navigate the ever-complex www.intelligentcio.com banking environment by enhancing their coaching skills and abilities to help motivate and develop their team’s capabilities. Another feature of the programme is to Gulf Bank launches the Branch Manager Program at the PACE centre in Kuwait train branch managers to identify business growth opportunities and ensure that across the entire banking network the customer experience delivered to clients is unified at all customer contact points. Salma Al-Hajjaj, General Manager Human Resources, said: “The core of our learning and development strategy is to empower our staff to acquire the most up-to-date knowledge, along with the skills needed to deliver on our commitment to our esteemed clients. Training our people on the latest retail banking knowledge and best practices is of the utmost importance to us at Gulf Bank.” n INTELLIGENTCIO 41