Intelligent CIO Europe Issue 08 | Page 39

+ EDITOR’S QUESTION ///////////////// KEVIN J SMITH, SENIOR VP AT IVANTI T echnology is now an intrinsic part of business operations and it is imperative people are able to fill the digital roles that technology continues to create. However, the number of people with the required STEM skills to fill these jobs is lowering and the digital skills crisis is an ever-increasing threat to the UK economy. According to research conducted by Barclays, more than 40% of people in the UK do not have the digital skills that most jobs require. Technology and the corresponding cyber-risk to organisations are both evolving at a much faster rate than digital skills are being taught, making the digital skills gap a security issue, as well as a business and IT one. The gap appears to develop in secondary schools where an interest in maths and science declines by 74% among girls and 56% among boys, demonstrating that we need to be engaging better with young people. An example of where this has been done successfully is the University of Glasgow, whose IT helpdesk is staffed by students for students; the university also actively encourages these employees to come from all different degree disciplines, not just Computing Science. However, developing fresh talent takes time. Businesses need to engage with the government and education system in order to motivate young people to move into the digital space, but more short- term action is required. IT and security are increasingly moving closer together and evolving, so technical staff need to have flexible skills that allow them to evolve as technology does. Companies can also encourage a more diverse pool of staff into technology roles by creating new job titles and bringing in compensation structures to encourage tech employees to actively drive an increase in business efficiency. Furthermore, in order to encourage new hires, digital roles should be re-positioned as stepping stones to www.intelligentcio.com leadership. As businesses increasingly rely on technology, the transition from CIO and CISO to CEO should be welcomed. Another important point is that technical departments are massively under-using 50% of the population. A recent report from Forrester about recruiting women in cybersecurity argued that traditional recruitment fails to target and attract women because of long-standing biases. Recruiters often limit the applicant pool by focusing on candidates with military “ WE’RE NOT GOING TO SOLVE THE DIGITAL SKILLS SHORTAGE IN A DAY, BUT FORWARD- THINKING ORGANISATIONS CAN PROPEL THEMSELVES BY EVOLVING THEIR INTERNAL CULTURES AND APPLYING MORE PRACTICAL MEASURES. backgrounds and by using military jargon to describe cybersecurity roles. More needs to be done to develop a defined strategy to recruit women and this needs to be supported by welcoming an internal culture which retains employees for the long term. Technology can go a long way in helping under-resourced technical teams to do their jobs to the best of their ability. For example, automated endpoint detection and response (EDRS) solutions can ‘cut down the noise’ produced by the volume of cyberattacks that hit an organisation every day. If automated EDRS is dealing with more trivial threats, security teams can better use their staff to proactively defend against more complex threats. We’re not going to solve the digital skills shortage in a day, but forward-thinking organisations can propel themselves by evolving their internal cultures and applying more practical measures immediately. Businesses need to inject ambition into technical roles, encourage women to join their teams and embrace the power of technology to help them succeed in our increasingly digital world. n INTELLIGENTCIO 39