Intelligent CIO Europe Issue 07 | Page 43

////////////////////////// AI IS FAST BECOMING ONE OF THE MOST MISUNDERSTOOD TECHNOLOGIES OF OUR TIME. Suman Nambiar, Head of AI Practice at Mindtree advances in deep learning, we see increasing potential for using AI in the legal industry. AI can help identify risks in contracts; flag up compliance issues across complex contracts; enable much quicker, more intelligent search of documents based on concepts rather than keywords or strings and even estimate the probability of legal actions succeeding or failing. A lot of these technologies are already out there – legal firms who experiment and adopt these ahead of the curve will see benefits in productivity and speed that outstrip their peer group. Where threats to hourly billing models are concerned, firms that use these tools to improve the quality of advice and service to their clients are more likely to see the benefits in greater client loyalty. Furthermore, they will be in the best position to take advantage of the new kinds of jobs that the advent of AI will throw up, where clients will need expert advice to help them understand issues like agency, accountability, fairness and decision making in an algorithm-driven world.” INTELLIGENTCIO 43