CASE STUDY
Winn Group , the nationwide provider of accident claims services , has renewed its investment in the leading low-code enterprise development solution provider , Toca , to deliver an innovative and revolutionary claims management process for both clients and staff alike .
Signing a three-year extension to their agreement , the long-term relationship will see the firm build on its low-code automation and AI journey , covering all companies across the Winn Group . Winn Group provides accident management , legal , healthcare and medico-legal services across the UK .
After experiencing a four-fold increase in business leads in 2022 , the firm required a new solution to manage the influx of invoices and claims being processed by the On Hire division – which provides replacement vehicles and repair management for road users . The partnership with Toca has seen the firm dramatically slash case handling duration , resulting in a significant increase in the number of claims handled while maintaining an excellent client experience . The extended partnership is expected to continue driving innovation in claims management , playing a key role in the company ’ s ambitious Digital Transformation strategy .
Since forming a partnership with Toca in August 2022 , the firm has seen a record-breaking 12 months , doubling its turnover , receiving national recognition for its achievements and numerous nominations for industry awards . Following the initial success of the relationship and the clear synergies between the two organisations , the decision to extend the partnership with Toca was an easy one for Clint Milnes , Chief Information Officer at Winn Group , who said : “ The continued investment in Toca helps the firm meet the key elements considered pivotal to its success – happy staff , happy clients ( both institutional and private ) and increased revenue .”
THE INVESTMENT INTO EMERGING LOW CODE
TECHNOLOGY , SUCH AS TOCA , IS ALLOWING US TO
DRIVE INNOVATION WITHIN OUR INDUSTRY .
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