INDUSTRY WATCH
Rascor is moving its responsibility beyond installation into a much broader , nuanced profile that attracts a new raft of prospects . “ In terms of quality reporting , our industry has become a lot more professional in recent years and there is a far higher expectation from clients . With Procore we have been able to fulfil these expectations and it has led to new opportunities ,” Connolly said .
Ensuring the door is always open
Rascor described its clients ’ reaction to a system based in Procore as ‘ a comfort blanket ’, giving the organisation confidence in its abilities , and in the words of Connolly : “ putting us on their preferred subcontractors list .”
The results
• Improved functionality across projects – Project information sharing at the click of a button .
• Housing everything in one , accessible place – One secure hub for all project information .
• Hiring from a deeper talent pool – Easy-to-use solution boosts talent pipeline .
“ Procore has been the fulcrum we needed ,” said Connolly . “ Our level of reporting , such as having one version of drawings across all sites , has only gone up with a single hub for project information . The quality of our reporting and our service delivery has greatly improved . Procore has set us apart from where we came from and is moving us ever closer to where we want to go .”
Aside from the benefits this brought to information management , Procore ’ s ability to house all project data from multiple sources has the added benefit of helping Rascor build its own profile .
Connolly explained : “ Subcontractors don ’ t traditionally do much marketing , but we knew we only stood to benefit from a good-looking website and detailed case studies . Because we have all the information and photos in one place , we ’ re able to produce these resources easily and professionally . Before Procore , it would have been a very manual task of extracting data from a number of devices and in the busyness of the day creating case studies for marketing became a task that we overlooked .”
For Rascor , an outsider perspective is important . The current skills shortage in the industry sometimes means hiring individuals who wouldn ’ t normally choose a career in construction . But it is becoming a necessity to broaden horizons to ensure the industry can continue to attract quality candidates . According to Connolly , where others see drawbacks in hiring candidates from different backgrounds , the Rascor team sees benefits .
“ We ’ ve seen people join us from outside of construction and they bring invaluable perspectives . On the face of it sometimes certain careers don ’ t seem like a natural fit for construction , however , when we focus on skillsets such as attention to detail , teamwork and being process-driven , we can find some really strong people who may not have an opportunity in our industry in years gone by .
“ We don ’ t create ceilings , we want to provide our employees with a career path that satisfies the need for progression and reward . If you have the work ethic and are a strong team player – you ’ ll do well here . Procore has been vital at embodying this philosophy because its useability levels the playing field for construction pros and those new to the industry . We ’ ve found Procore to play a huge part in investing our newest team members with confidence and ensuring we can steward them through fresh challenges .”
Whether it ’ s team members in need of training or upskilling current ones , Procore ’ s ease of use means processes are quickly learned and everyone remains connected and visible of project information . Employees don ’ t feel siloed and benefit from collaboration . It also gives them assurance in their performance with feedback on the quality of their work and improvements easily given via the platform .
Procore offers a diverse array of possibilities for Rascor . It helps Rascor ’ s processes but also its ambitions as it moves towards a promising future . “ We ’ re only scratching the surface of what Procore can do ,” Connolly concluded . p
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