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TRENDING
CIOS SAY THE NEED
FOR RAPID INNOVATION
PUTS CUSTOMER
EXPERIENCE AT RISK
Enterprises are constantly facing new hurdles
within the workplace when it comes to innovation.
Companies are striving to achieve new heights of rapid
performance and efficiency of their systems and feel
the pressure to deliver in order to maintain success.
S
oftware intelligence company,
Dynatrace, has announced the
findings of an independent global
survey of 800 CIOs which reveals that 73%
of organisations say the need for speed
in digital innovation is putting customer
experience at risk.
The study found that on average,
organisations release new software updates
three times per working hour, as they push
to keep up with competitive pressures and
soaring consumer expectation. The results
also examine the challenges organisations
face as they strive to keep pace with the
demand for ever-faster digital innovation.
Modern organisations succeed or fail based
www.intelligentcio.com
on how rapidly they can innovate in the
new enterprise cloud. However, the pace
of change has accelerated beyond what
anyone had ever imagined even a few years
ago. Where organisations once delivered
quarterly or even annual innovations, the
end-users and consumers of today’s digital
services expect a constant cycle of ‘new’,
ramping up the pressure on IT to deliver the
latest and greatest with increasing regularity.
Amazon is widely reported to release a new
software update every second; setting the
bar exceptionally high for those striving to
keep up.
Looking ahead, 89% of CIOs said they
will need to release updates even faster in
“
THE CHALLENGE
FOR IT IS TO
DELIVER FAST,
WHILE MOVING TO
A CLOUD-NATIVE
ARCHITECTURE
AND MAINTAINING
USER EXPERIENCE.
INTELLIGENTCIO
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