Intelligent CIO Europe Issue 56 - Page 76

IF COMPANIES AIM FOR A SMOOTH ADOPTION OF THE GLASSES , THEY NEED TO SUPPORT THEIR EMPLOYEES BY PROVIDING CONTINUOUS SUPPORT AND SERVICE .
INDUSTRY WATCH
• How good is the battery capacity and what are the options for charging ( built-in rechargeable battery or replaceable battery )?
• Which operating system is used ?
3 . Support services
Next to technical features , support features are a key factor in deciding which smart glasses are suitable for deployment . This concerns how easy it is to administer the hardware or the available technical support ( e . g ., 24-hour worldwide hardware swap service ). Companies must choose suitable models while keeping support services in mind as that will influence its impact in terms of work .

IF COMPANIES AIM FOR A SMOOTH ADOPTION OF THE GLASSES , THEY NEED TO SUPPORT THEIR EMPLOYEES BY PROVIDING CONTINUOUS SUPPORT AND SERVICE .

4 . Choosing comprehensive system solutions – not standalones
Most of the time , smart glasses come with only the primary or essential software solutions from manufacturers . Since the software performance is critical , it ultimately influences the choice of glasses . After all , every pair of smart glasses is only as good as the local software that supports the use case optimally . Therefore , it is always important to consider the holistic system , not just the individual smart glasses .
After analysing the factors mentioned above , companies must adequately plan how to introduce the glasses into their organisation . Training must be provided in sessions or workshops so that employees can benefit greatly . If companies aim for a smooth adoption of the glasses , they need to support their employees by providing continuous support and service . Therefore , it is critical to have a partner who can effectively train the workforce regarding the smart glasses . Fortunately , the learning curve is quick and short and most employees should be able to adopt swiftly .
When we factor in the rise of remote work , it is evident that the trend of wearing smart glasses is on the up and will witness increased end-user spending . With the right planning , training and education , organisations can hop on to it and enhance their workforce ’ s abilities , eventually contributing to a more efficient workplace . p
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