FEATURE: CUSTOMER EXPERIENCE
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As technology advances
at an unprecedented
rate, the current social
media generation expect
accessibility of online
services at their fingertips.
SumTotal’s enhanced
offering allows customers
more engagement
with its social platform,
contributing to expanding
innovation.
Liam Butler, Area Vice President at SumTotal
S
umTotal Systems, the world’s
only unified learning, talent
and workforce management
solution, has announced a new
release of its award-winning SumTotal
Talent Expansion Suite. The 18.2 release
delivers exactly what users are looking for:
Netflix-style, consumer-led design, with a
personalised experience to the individual’s
learning and development requirements.
This release further enhances SumTotal’s
social offerings and delivers extended
enterprise and mobile app innovations.
“This new consumer-led experience in
SumTotal delivers on our promise to make
the Talent Expansion Suite the most
engaging and impactful learning platform on
the market today. The new social platform
enables more collaboration and streamlines
communication which increases engagement
productivity and innovation,” said Apratim
Purakayastha, CTO of the Skillsoft Group.
“Having completely renovated the platform
over the past two years, we are now laser-
focused on delivering innovations throughout
the Suite. These innovations, in conjunction
with our extensive customer involvement in
our product design process, as well as our
revamp of Customer Success, make us a
formidable force in the HCM market.”
New and enhanced features of SumTotal
18.2 include:
• New learner experience: Incorporating
a brand new, modern, consumer-oriented
SumTotal Talent
Expansion Suite
unveils brand new
learner experience
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