Intelligent CIO Europe Issue 49 - Page 39

TALKING

‘‘ business

The past 12 months brought plenty of challenges for IT operations and development teams as they supported the continued move to digitalfirst services and hybrid work . These challenges are here to stay , but 2022 will undoubtedly bring some fresh problems . Here are the key trends most likely to impact organisations ’ ability to keep up with the Digital Transformation imperative .

Developer experience will become mission-critical
In 2022 , the talent war will get even hotter as organisations battle to attract and retain the skilled developers needed to drive their Digital Transformation . They will , therefore , find themselves under increasing pressure to offer the best developer experience , to focus their workforce on driving innovation and give them a reason to stay loyal . Development teams should be enabled to work as artists as much as possible , opening up their productivity to build new ways for organisations and their customers to see and experience the world . They shouldn ’ t be manual laborers who get bogged down in the task of stitching code , infrastructure and databases together to make sure everything works .
To enable this , IT leaders will need to realise that their efforts to improve the developer experience are equal in importance , if not more so , than their ability to optimise customer experiences . They will need to increase their focus on reducing friction in DevSecOps processes and automating as many repetitive tasks as possible . This will enable their developers to invest more of their energy in the work that gets them out of bed in the morning , and less on routine manual tasks – giving them more reasons to stay .
Data complexity will continue to spiral
In 2022 , IT leaders will need to urgently tackle the complexity of the data explosion that ’ s ensued from the introduction of cloud platforms , as well as new technologies , programming languages and tools in recent years . The volume of observability data that organisations are grappling with is doubling every two years and will be added to even further in the next 12 months by the rising adoption of OpenTelemetry .
IT leaders will need to ensure the task of handling and analysing all this data to provide the insights needed for DevSecOps automation doesn ’ t fall to their developers , pulling them away from vital innovation work . As such , it will be increasingly important to use standardised and automated approaches to capturing observability data and harness AIOps to analyse it in real-time to unlock the insights developers need to accelerate innovation .
Organisations will begin streamlining automation
In the next 12 months , organisations will begin to address the tangled mess of automation code that was created by their initial efforts to reduce manual development processes . These efforts were driven by automation scripts created on a case-by-case basis and added to workflows as needed . As time progressed , developers used ‘ copy-paste ’ versions of these scripts to quickly and easily add the plumbing to connect more operations , development and automation processes . There is also a huge amount of
undocumented automation code that was introduced without much thought for the output .
All of this is making automation increasingly messy , which makes it difficult to realise the value of DevSecOps , as already complex cloud environments become even harder to understand and manage . Developers are forced to waste time updating and fixing their automation scripts over and again , pulling them away from more value-adding tasks such as innovation . As well as adding to their workloads ,
Bernd Greifeneder , Founder and CTO of Dynatrace
In 2022 , the talent war will get even hotter as organisations battle to attract and retain the skilled developers needed to drive their Digital Transformation .
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