FEATURE : STATE OF THE CIO
This client-first approach is absolutely key and it ’ s meant we have doubled our client base since 2020 . We ’ re now working with over 170 financial institutions including Stripe , Alibaba , Shopify and Paysafe .
How do you see the role of CIO developing in the next 12 months ? What qualities will the CIO of the future need to have ? geography at least some of the time , soft skills such as communication , mentoring and leadership will be even more critical than before . Not only do soft skills help manage a team effectively , but they also help instil a large degree of trust across the whole organisation , from board level to interns . This is crucial because as a CIO you ’ re making decisions that keep the company running and you need to reassure people that you ’ re making the right choices . p
Technology is constantly evolving which means so is the role of the CIO . Indeed , there is a whole host of new technology to learn about . For example , in financial services , Artificial Intelligence ( AI ) and Machine Learning ( ML ) have the power to totally transform the industry . We are already making major inroads , especially when it comes to fighting money laundering and fraud – whereby AI dramatically increases rules precision , highlighting patterns the naked human eye could never spot . It ’ s the job of the CIO to tap into new trends and stay ahead of the curve .
Embracing emerging tech is one piece of the puzzle , another relates to navigating a permanent shift to hybrid working . With teams separated by
THERE IS A BROAD PALETTE OF SKILLS NEEDED TO BE A CIO . PRIMARILY , YOU NEED TECHNICAL COMPETENCY AND AN UNDERSTANDING
OF THE TECHNOLOGY LANDSCAPE .
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