NEWS
BT launches Cisco ThousandEyes managed service to help customers boost digital resilience
to deliver always-on proactive monitoring and service assurance of digital experience .
BT has announced a new capability to help multinational customers deliver improved experiences for users of their corporate applications and digital services . Cisco ThousandEyes Cloud and Internet Intelligence platform helps customers ’ IT teams monitor end-to-end application performance across the entire digital delivery ecosystem , from users all the way to the cloud . It rapidly identifies faults and performance issues , wherever they are , so they can be fixed before they disrupt services and user experience .
The solution is powered by ThousandEyes globally distributed and local vantage points . These are natively embedded on customers ’ Cisco network equipment and can also run on virtual machines and other types of equipment . BT monitors and controls the solution using Cisco technology integrated into its own leading-edge service management platform
Customers benefit from BT ’ s deep Cisco expertise and global availability of service teams offering around-the-clock , 365 days-a-year monitoring support across the network underlay , overlay and application layers as well as customer-dedicated technical consultants . Customers can choose from three services levels , from fully BT-managed and controlled to in-house operation by their own IT team .
“ Troubleshooting poor user experience is a huge pain for customers . The longer the outage , the bigger the consequences for the business ,” said Scott Cowling , Network Solutions Director , BT . “ Working with our partner Cisco , we ’ ve launched a managed service based on ThousandEyes to cut through the complexity of modern connectivity , deliver digital resilience and enable customer success .”
Proximity acquires regional Edge data centre in Swindon
Proximity Data Centres , one of the UK ’ s fastest growing regional Edge colocation data centre providers , has announced the addition of a further site . Located in Swindon , the 89,000 sqft facility provides capacity for up to 2,000 racks . in line with their growing requirements to maximise competitive advantage by moving data , applications and content closer to users .
With excellent road and rail infrastructure and easy access to digital fibre routes connecting London to Ireland and the USA , Proximity ’ s latest Tier 3 facility – Proximity Edge7 – is ideally positioned to serve businesses along and near to the M4 corridor .
This includes the congested data centre conurbations of Slough and West London . It is also highly accessible to the major R & D hub at Harwell which is home to numerous research organisations in biotech , genome and space-tech .
“ Our new Swindon Edge data centre offers enterprise , research , content and cloud service provider organisations a compelling proposition ,” said John Hall , Managing Director , Colocation , Proximity Data Centres .
The company expects to have 20 sites available within the next 12 months , all in proximity to major conurbation areas . This allows customers to ensure low latency and optimised data transit costs ,
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