INTELLIGENT BRANDS // Mobile Technology
Nokia and Vodafone harness Machine Learning on Google Cloud to detect network anomalies
A new Anomaly Detection Service , based on Nokia Bell Labs technology , is being rolled out across all Vodafone markets in Europe .
Nokia and Vodafone have launched a jointly developed Machine Learning ( ML ) product , running on Google Cloud , to quickly detect and remediate network anomalies before they impact Vodafone customers .
Based on Nokia Bell Labs technology and developed after a Nokia-Vodafone agreement signed in 2020 , the Anomaly Detection Service product is being rolled out across Vodafone ’ s pan-European network . The product quickly detects and troubleshoots irregularities , such as mobile site congestion and interference and unexpected latency , that can impact customer service quality . services . On Google Cloud , Anomaly Detection Service allows the streaming of network data to Vodafone ’ s data analytics platform , enabling analysis simultaneously of data across multi-vendor environments .
The Nokia-Vodafone deal signed last year complements Vodafone ’ s recent six-year agreement with Google Cloud , also a Nokia partner , to jointly build integrated cloud-based capabilities backed by hubs of networking and software engineering expertise .
Johan Wibergh , Chief Technology Officer , Vodafone , said : “ We are building an automated and programmable network that can respond quickly to our customers ’ needs . As we extend 5G across Europe , it is important to match the speed and responsiveness of this new technology with a great service . With Machine Learning , we can ensure a consistently high-quality performance that is as smart as the technology behind it .”
Amol Phadke , Managing Director , Telecom Industry Solutions , Google Cloud , said : “ We are thrilled to partner with Nokia and Vodafone to deliver a data- and AI-driven solution that scales quickly and leverages automation to increase cost efficiency and ensures seamless customer experiences across Europe . As behaviours change and the data needed for analysis increases in velocity , volume and complexity , automation and a cloud-based data platform are now key in making fast and informed decisions .” p
Following an initial deployment in Italy on more than 60,000 4G cells , Vodafone will extend the service to all its European markets by early 2022 . Anomaly detection is offered ‘ as-a-Service ’, an important dimension to Nokia ’ s Cloud and Network Services ’ business group strategy and there are plans to eventually apply Anomaly Detection Service to Vodafone ’ s 5G and core networks .
Vodafone expects that around 80 % of all its anomalous mobile network issues and capacity demands will be automatically detected and addressed using Anomaly Detection Service .
Deployment on Google Cloud allows Vodafone engineers to make fast and informed decisions , like boosting capacity where customers need it most , based on data managed through Google Cloud ’ s secure and reliable data and analytics
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