NEWS
T-Mobile selects Nokia to deliver managed security services and optical network modernisation
The service will provide a wide spectrum of security capabilities while meeting the latest cybersecurity standards and regulations . Nokia ’ s state-of-the-art network and services operations centre will deliver these services on a 24 / 7 basis .
Jeroen van Straten , Director Network Operations , T-Mobile , said : “ With Nokia ’ s years of experience in managed services and building robust optical networks , our team is even more able to concentrate on enabling new services for our customers with faster time to market and lower risks and costs .”
Nokia has announced it has been selected by T-Mobile Netherlands as a strategic partner to accelerate Digital Transformation while securing its fixed and mobile networks against cyberthreats .
The partnership will provide the operator with a wide range of managed services including automated network and security operations , as well as a service-centric optical network over the course of the five-year rollout .
To further improve protection of its network and customers , T-Mobile Netherlands will make use of Nokia ’ s Managed Security Services – covering all network elements .
The partnership will also ensure a superior user experience for clients through comprehensive managed multi-vendor network operation services . In addition , cognitive services based on the Nokia AVA AI- ML system will transform the overall efficiency of the network operation and guarantee the resilience required in the digital era .
Telia taps ServiceNow to transform service and customer operations
ServiceNow has announced that Telia
Company will standardise its service operations on the Now Platform .
Telia Company , a leading operator in the Nordic and Baltics , is expanding its work with ServiceNow to create workflows that streamline service management processes and enable proactive customer service .
More than ever , people rely on their service providers for reliable , fast Internet to stay connected to the world . To maintain services , build trust and rise above the competition , Telia ’ s work with ServiceNow helps to deliver even better experiences for customers and employees , while reducing costs .
“ The pandemic has accentuated the importance of our secure , reliable and efficient networks and operations to our customers and the societies we are serving . In our innovation partnership with
ServiceNow we will push the boundaries of service management .” said Rainer Deutschmann , Group COO , Telia Company .
With ServiceNow Telecommunications Service Management and Telecommunications Network Performance Management , Telia is able to drive efficiencies across its incident management and service management capabilities while improving communications between customers , care agents and operations teams .
Together with Telia ’ s transformation initiatives , the Now Platform will enable a more proactive way of monitoring services with the aim to increase customer experiences .
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