EDITOR ’ S NOTE
Hello and welcome to the latest issue of Intelligent CIO Europe where we bring you a roundup of exciting technology trends and developments taking place across the region . We hear from a number of industry experts who offer their best practice advice on various subjects of interest .
On the cover , we have Aidan Millar , Chief Data and Analytics Officer , DNB , who tells us how the organisation – as Norway ’ s largest financial services group – has managed to enhance the customer digital experience and the value delivered through its customer channels .
The company used the services of Denodo and its data virtualisation platform to act as a data marketplace for the data science team . Millar said that DNB continues to make significant strides to leverage data to reconnect and deliver services that are relevant in the daily digital lives of its customers . Read more about this on page 58 .
Van Hoof , Consulting Systems Engineer , Fortinet , tell us about the latest trends and insights around transformation and trust in the digital era . We hear about how cloud is future-proofing businesses across the EMEA region , as well as other hot topics of interest .
This month ’ s ‘ Editor ’ s Question ’ on page 34 sees us ask the experts about the data centre trends that are currently shaping the future of the industry , and how business leaders should be adapting their approach . Experts from Wasabi , Sunbird Software and CBRE offer their opinions .
On page 84 , we take a closer look at the customer experience and how it is a critical differentiator for financial organisations . Frederick Tsai , VP , Customer Success , Liferay , highlights how customer behaviour in the financial services industry is changing as advances in technology – and a pandemic – move customers more to remote , online and applications .
Another interesting feature appearing this month can be found on page 63 . We hear from Simon Mair , Head of Information Security and Data Privacy at Brewin Dolphin , who tells us about how the company – as one of the UK ’ s leading wealth managers – recognises the importance of investing in the protection of client data and about some of the organisation ’ s priorities when planning its security strategy for the year ahead .
To round off , we ‘ Get To Know ’ Dean Yates , Regional Vice President UK , Ireland , Middle East and Africa , Rubrik . We hear how he likes to relax and unwind outside the office , and how he landed in his role .
I hope you enjoy the read and if you ’ d like to contribute to any upcoming editions , please don ’ t hesitate to get in touch at alix @ lynchpinmedia . co . uk
This issue , for our ‘ Trending ’ feature , Ricardo Ferreira , Principal Cloud Security Architect , Fortinet and Joeri
Alix Pressley Editor
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