INTELLIGENT BRANDS // Software for Business
Study finds software delivery maturity tied to business outcomes and revenue gains
CloudBees , the enterprise software delivery company , has shared results from a study conducted on its behalf by Forrester Consulting which revealed organisations with a high level of software delivery maturity are three times more likely to grow at 15 % or more annually . Conversely , those not modernising their software delivery processes face increasing roadblocks that limit growth , slow DevOps transformations and expose security and risk vulnerabilities .
“ The organisations that unravel the complexities of the software delivery process exceed business objectives and grow revenue faster than those that do not ,” said Stephen DeWitt , CEO at CloudBees . “ Those that don ’ t , face issues with collaboration and communication across their organisations which can lead to siloed development , delivery bottlenecks and ultimately , customer dissatisfaction . It ’ s like driving on a dirt road instead of a four-lane highway to achieve your goals . You can get where you ’ re going faster and with fewer pot-holes along the way .”
The study , Modernizing Software Delivery with End-to-End Automation , Orchestration and Collaboration , was commissioned by
CloudBees and is based on a survey of 317 IT decision-makers .
According to the study , ‘ Organisations that pair delivery automation capabilities with effective collaboration practices see more successful Digital Transformations and exceed business expectations at a higher rate than those that cannot . Software delivery maturity is correlated with improved market share , user adoption , innovation and customer loyalty .”
Organisations that reach high levels of software delivery maturity also generate continuous business benefits . According to the study , they are more likely to :
• Succeed with their DevOps transformations : High-maturity respondents are more than five times as likely to say their DevOps transformation is exceeding business expectations ( 35 % to 6 %).
• Grow revenue faster : High-maturity organisations are more likely to grow revenue at a higher rate than their less mature peers – they are almost three times as likely to be growing at 15 % or more year over year .
• Adapt to changing market conditions : High-maturity respondents in the survey are nearly twice as likely than low-maturity respondents to say their organisations responded to the pandemic better than their peers ( 49 % to 27 %).
Although there is considerable progress , perfection remains out of reach for most .
• Not quite continuous deployment : Just 27 % of respondents said that they practice continuous deployment with automation from commit through testing , build / integration , package and final release .
• Risky business : Only 25 % rate their Governance , Risk and Compliance ( GRC ) capabilities for software delivery as very mature , with 40 % saying they are not mature .
• Status unknown : Fewer than three in 10 high-maturity respondents say they have all the information they need in a single study to understand software release status , dipping to a woeful 2 % for low maturity .
• Finding bottlenecks : Fewer than half of high-maturity respondents , and only one in 10 low-maturity , can pinpoint the bottlenecks in their delivery processes in order to fix them . p
www . intelligentcio . com INTELLIGENTCIO EUROPE 73