CASE STUDY
As part of the UK ’ s critical national infrastructure , Severn Trent must always be on . So when the global pandemic hit , the water company quickly moved to keep things flowing .
In the face of work-from-home mandates , Severn Trent knew it would need to provide its employees with a simple , secure and reliable way to access the systems and information they need to do their jobs from anywhere , using any device . And it turned to Citrix Systems and its partner , Microsoft , for help .
“ As soon as the lockdown happened , the majority of our office workers , wherever possible , were sent to work from home ,” said Mark Gwynne , IT Director , Severn Trent .
“ And we had to ensure we could deliver a consistent , high-performance experience that would keep them engaged and productive .”
A modern digital workspace
Severn Trent decided to move to the cloud and with the help of Citrix Cloud Services enabled a modern digital workspace running on Microsoft Azure with Citrix Virtual Apps and Desktops at its core .
Delivered as part of Citrix Workspace , Citrix Virtual Apps and Desktops enables organisations to serve up personalised access to the systems , information and tools their employees need to do their best work in one unified experience and dynamically apply security policies based on a user ’ s behaviour and environment so they can work when , where and how they want with the confidence that their applications , information and devices are safe .
A productivity boost
“ What stands out across the organisation is the personal productivity improvements that have been enabled by Citrix – especially the optimisation for Microsoft Office tools like Teams that help people work and collaborate virtually without feeling isolated ,” said Sam Roberts , Cloud Team Leader , Severn Trent .
Also critical is the familiar experience Severn Trent is able to deliver through Citrix , regardless of where an employee is working . “ Our staff use exactly the same desktop as they used in the office and it performs consistently ,” said Roberts .
THE AGILITY WE ACHIEVED
WITH CITRIX AND MICROSOFT
AZURE WAS A GODSEND WHEN
COVID STRUCK .
Severn Trent joins more than 400,000 organisations around the world that are using Citrix digital workspace solutions to transform the employee experience and deliver the future of work .
We caught up with Mark Gwynne , IT Director , Severn Trent , to find out more about the implementation and how it has transformed business operations .
Can you give an overview of your role and the scope of your responsibility at Severn Trent ?
I am responsible for all operational services across the technology function for first , second and third
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