Intelligent CIO Europe Issue 41 | Page 25

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MULESOFT STUDY REVEALS INTEGRATION CHALLENGES THREATEN DIGITAL TRANSFORMATION

A survey from MuleSoft has revealed only 37 % of IT teams were able to complete all the projects asked of them last year .

MuleSoft , a leading provider of integration and API platforms , has reported that integration challenges continue to be a major roadblock for Digital Transformation initiatives .

MuleSoft ’ s 2021 Connectivity Benchmark Report found that IT teams are spending over a third of their time on integration projects , and custom integrations are costing large enterprises on average US $ 3.5 million each in annual labour . As digital initiatives accelerate , integration has emerged as a critical factor in determining the success and speed of Digital Transformation across industries .
“ Organisations across industries have experienced a rapid shift towards interacting with customers and employees through digital channels ,” said Brent Hayward , CEO , MuleSoft . “ Although most organisations are prioritising digital initiatives , such as launching an e-Commerce platform or increasing
Organisations across industries have experienced a rapid shift towards interacting with customers and employees through digital channels .
worker productivity , the research shows that data silos continue to hinder their capabilities to deliver on these key initiatives .
“ Companies that empower their IT and business teams to easily integrate apps and data will be able to unlock the full capacity within their organisation to drive innovation at scale and gain competitive edge .”
Based on a global survey of 800 CIOs and IT decisionmakers , the 2021 Connectivity Benchmark Report
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