Intelligent CIO Europe Issue 40 | Page 42

FEATURE : DIGITAL TRANSFORMATION
As global organisations seek to strengthen resilience and accelerate their journey to Digital Transformation , we take a closer look at how business leaders are taking advantage of market opportunities in order to scale . NTT Ltd .’ s recent report highlights significant differences in approach and an emerging breed of organisation – the bold and brave
– who ’ ve used the disruption of business as an opportunity to reset their technology strategies and scale to suit their business needs .

One year since the onset of the pandemic , organisations globally have undergone major transformations as they seek to strengthen resilience , increase agility and deliver greater efficiencies . A total of 89.2 % of business and IT leaders agree COVID-19 has caused significant changes to their operating processes , while 87.3 % say it has accelerated their Digital Transformation strategy . These are the findings from NTT Ltd ., a world-leading global technology services provider , and its 2021 Global Managed Services Report .

Changes to operating processes , along with Digital Transformation acceleration , have presented organisations with an opportunity to reimagine their technology strategies and how it aligns to the business . A total of 92.4 % of technology teams agree their overall technology strategy is aligned , either fully ( 49.8 %) or partially ( 42.6 %) to the organisation ’ s business strategy needs . This highlights how IT teams have become more responsive to organisational demands . Similarly , it has pushed business stakeholders to fast-track services and solutions already held by IT , such as enabling a distributed workforce , to a far wider audience .

NTT reveals only 20.6 % of Digital Transformation efforts are optimised

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